Privacy Policy

B2999's Privacy Policy – Your data is safe with us

This page details how your personal data is collected, used, and protected on the b2999 platform. We believe transparency is the foundation of trust.

Last Updated: January 2026

1 Introduction

B2999.win ("b2999", "we", "us") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, mobile app, and related services (collectively, the "Platform").

By using our platform, you are deemed to have read and accepted this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

B2999 is a safe and transparent platform for millions of online gaming enthusiasts in Bangladesh. We follow international data protection standards and take your trust seriously.

This Privacy Policy is b2999's Terms & Conditions Reading this alongside the related sections will give you the full picture.


2 What data we collect

We collect certain information at various stages of registration and use on the b2999 platform. Without this data, we cannot deliver our services properly.

Type of Data What is collected Why We Collect It
Identity Information Full name, date of birth, national ID number KYC verification & age confirmation
Contact Information Email address, mobile number Account communications & security notifications
Financial information Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Usage Data Game history, betting records, login timestamps Service Improvement & Responsible Gaming

In addition to the above, when you contact our customer support, those conversations may also be recorded. This is used to improve service quality.


3 How we use your data

B2999 uses collected data only for specific, legitimate purposes. We never use your information for anything unnecessary.

  • To create and manage your account and complete KYC verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To send you bonuses, promotions, and personalized offers.
  • To prevent fraud, money laundering, and unauthorized access.
  • To ensure responsible gaming and detect unusual activity.
  • To meet legal and regulatory obligations.
  • To improve and personalize the platform's services for you.
  • To send you important updates and security alerts.

You can unsubscribe from marketing emails and promotional notifications at any time. However, important account notifications cannot be turned off.


4 Data Sharing & Disclosure

B2999 never sells your personal data to third parties. However, limited data sharing may occur in certain specific circumstances:

  • Payment Processors: Necessary information is shared with mobile banking services such as Mobile Banking, Nagad, Rocket, and others to process transactions.
  • KYC provider: Your data may be shared with trusted verification services to complete identity checks.
  • Legal authorities: We may be required to share data with relevant authorities under a court order or other legal obligation.
  • Fraud Prevention: Limited data may be shared with industry-standard organizations to help prevent fraudulent activity.
  • Business Transfers: In the event of a company merger or acquisition, your data may be transferred, but you will be notified in advance.

Outside of the circumstances listed above, b2999 never discloses your personal data to any third party.


5 Cookie Policy

B2999's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience.

  • Essential Cookies: Essential for login sessions, security tokens, and core platform functionality.
  • Performance Cookies: Monitors page loading speed and overall user experience.
  • Functional Cookies: Remembers your preferences and settings, such as language and theme.
  • Analytics Cookies: Collects anonymized usage statistics to improve the platform.

You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not function correctly.


6 Data Retention Period

B2999 retains your data only for as long as necessary or legally required. Retention periods vary depending on the type of information:

  • Account data: at least 5 years after account closure.
  • Financial transaction records: up to 7 years, as required by law.
  • Gaming logs: up to 3 years for active accounts.
  • Contact records: 2 years from the date of last contact.
  • Cookie data: session cookies – deleted when the browser is closed; persistent cookies – up to 1 year.

7 Security Measures

B2999 uses industry-standard technology and processes to protect your data. Our security architecture ensures protection across multiple layers.

  • SSL/TLS encryption: All communications are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall Protection: Advanced firewalls are active to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Data Masking: Sensitive information is always displayed in masked form.

If you suspect your account has been compromised, contact our support team immediately.


8 Your rights

As a b2999 user, you have important rights over your own data. We fully support and uphold these rights.


9 Third-Party Services

The b2999 platform uses certain trusted third-party services. These services have their own privacy policies and handle data according to their own terms.

  • Payment gateways (Mobile Banking, Nagad, Rocket) – for transaction processing.
  • Identity verification services – for completing KYC.
  • Analytics tools – for platform usage statistics (anonymized).
  • Game software providers – for RNG-certified game services.

These third parties receive only the data necessary for their specific function. b2999 ensures that all such partners comply with data protection standards.


10 Minors' Privacy

B2999 is not intended for anyone under 18. We do not knowingly collect data from minors. If we discover that a minor has registered on our platform, we will immediately delete that account and all associated data.

If you are aware that a minor has registered on b2999, please notify us immediately at [email protected].


11 Privacy Policy Changes

B2999 may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email and a clear notice will be displayed on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

The date of the latest update is always shown at the top of this page. We encourage you to check back regularly.


12 Get in Touch

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: available at the bottom-right corner of any page on the platform.
  • Support hours: 7 days a week, 24 hours a day.

We typically respond to privacy-related requests within 72 hours.

Your rights

Over your data Full control in your hands

As a b2999 user, you have the following rights over your personal data

Right to Access Your Data

You can request to know what information b2999 holds about you at any time.

Right to Correct Your Data

You can contact our support team to correct any inaccurate or incomplete information.

Right to Delete Your Data

Your data will be deleted upon request, unless a legal obligation requires us to retain it.

Right to Restrict Processing

You can request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

Right to object

You can object to the use of your data for specific purposes and opt out of marketing communications.

Why b2999 Is Trustworthy

Protecting your privacy Our commitment

End-to-end encryption

Every transaction and communication on b2999 is protected with 256-bit SSL encryption. Your data cannot be intercepted or read by anyone in transit.

Your Data Is Never Sold

B2999 never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.

KYC data is secured

Your national ID and personal documents are stored in an encrypted vault, accessible only to authorized personnel when required.

Regular Security Audits

B2999's security systems are regularly audited by independent third-party experts to maintain the highest level of protection.

Your data, your control

Manage your marketing preferences, notifications, and data sharing from Account Settings — whenever you want, however you want.

Full Transparency in English

B2999's full Privacy Policy is written in plain language. No hidden terms — everything is stated clearly for you to understand.

General Questions

Privacy Policy Related FAQs

No, b2999 never sells your personal data to third parties. Your information is used solely for service delivery, security, and legal compliance.

Yes. You can view, correct, or delete your data at any time by sending a request to [email protected]. Please note that data subject to legal obligations may not be eligible for deletion.

b2999 uses cookies to maintain login sessions, improve the platform, and remember your preferences. You can manage cookies through your browser settings, but disabling essential cookies may prevent login from working properly.

Yes. All payment information on b2999 is protected with 256-bit SSL encryption. Mobile banking numbers and transaction details are stored in an encrypted database and can only be accessed by authorized systems.

For any significant changes, b2999 will notify you via your registered email and display an announcement on the platform. The date of the latest update will always be shown at the top of this page.

Start Gaming Safely at b2999

Register with b2999 with your data fully protected. Thousands of players across Bangladesh trust and enjoy b2999 every day.

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